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Industry: B2B Software

The support infrastructure
B2B SaaS teams trust.

When your customers are engineers, every support interaction has to be technically precise and fast. Chip is built for exactly that.

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Chip Build

What B2B software teams build with Chip

Bring a sentence, a spreadsheet or a contract & Chip builds from it: a tracker that shows where every application sits, a typed table with a daily automation running on top & the findings against your policy, conflicts first.

  • A recruiting tracker from a spreadsheet

    “Can you help me keep track of job applicants? Right now it's a spreadsheet and things fall through.”

    Add an applicant, see exactly where every application sits & drag it forward as it moves.

    See the example

  • Spreadsheet to automation

    “Here's our contract spreadsheet, can you get it into the system?”

    The team works from the table & the list. Every morning the automation reads the same table & emails whoever needs a nudge.

    See the example

  • Contract terms checked against policy

    “Extract the notice period, any liability cap, the renewal mechanics and any indexation clause, check each against our SLA policy, and cite the clause for every finding so I can check it.”

    Drop a contract in & the findings appear, conflicts first, each with the clause to check.

    See the example
All examples How Chip Build works

Built for technical support teams

Support that matches your product's complexity.

Technical Depth

Chip reads logs, traces, config files, and code alongside tickets. No context lost in translation between support and engineering.

Engineering Integration

Connect Jira and GitHub directly. Escalations create real tickets with real context: root cause, related cases, and a proposed fix.

At Scale

Handles high-velocity support without degrading quality. Works across large case volumes without adding headcount.

Cross-Functional

Support, Engineering, Product, and Revenue teams all working from the same case data. One platform, every team.

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See what Chip looks like in a B2B SaaS environment.

We'll walk through a live environment modeled on how ClickHouse uses Chip today, from first message to closed case.

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