Industry: B2B Software
The support infrastructure
B2B SaaS teams trust.
When your customers are engineers, every support interaction has to be technically precise and fast. Chip is built for exactly that.
Built for technical support teams
Support that matches your product's complexity.
Technical Depth
Chip reads logs, traces, config files, and code alongside tickets. No context lost in translation between support and engineering.
Engineering Integration
Connect Jira and GitHub directly. Escalations create real tickets with real context: root cause, related cases, and a proposed fix.
At Scale
Handles high-velocity support without degrading quality. Works across large case volumes without adding headcount.
Cross-Functional
Support, Engineering, Product, and Revenue teams all working from the same case data. One platform, every team.
Get started
See what Chip looks like in a B2B SaaS environment.
We'll walk through a live environment modeled on how ClickHouse uses Chip today, from first message to closed case.