Automate escalation management so engineers can focus on building.
We are software builders who remember when mishandled escalation spiraled into an emergency and ultimately lost the customer. We’re building Waypoint AI so other software teams can spend more time building and less time managing backlogs, responding to technical support requests or in meetings statusing tickets.
See Open RolesFounded in
2024
Raised
$3.1M
Escalations managed
1000s/month
We are building an AI-native company
We are a growing team of specialists building for the largest enterprises in the world. We start with the knowledge that AI is enhancing every business function. We put that into practice for our customers and for ourselves. We embrace proactivity, creativity and ambition.
Our Values
01
extreme customer empathy
02
bias for iteration
03
we are all founders
